GCRI Hero

How the world really shops.

A global, independent research initiative studying consumer behavior ethically, rigorously, and openly.

150+
Countries Covered
2M+
Participants
500+
Datasets
5
Languages
25+
Standards Issued

Latest Research

Global Trends

Mobile Commerce Surges to 68% of Global Transactions

New data from Q3 2024 shows mobile devices now account for over two-thirds of all online purchases worldwide, with the highest adoption in Asia-Pacific markets.

November 15, 2024Read more →
Consumer Trust

Consumer Trust in E-Commerce Platforms Declines

Trust metrics drop 12% year-over-year as privacy concerns and fake reviews erode consumer confidence across major shopping platforms.

November 8, 2024Read more →
Payment Innovation

BNPL Adoption Doubles in Emerging Markets

Buy Now Pay Later services see explosive 200% growth in Africa and Latin America, addressing critical credit access gaps for millions of consumers.

October 28, 2024Read more →