Regional Hub

🌍 Africa

GCRI Africa conducts consumer research across 54 countries, capturing the diverse shopping behaviors and economic contexts of Sub-Saharan and North Africa.

54
Countries Covered
380K+
Participants
95
Studies Completed
18
Languages

Key Regional Findings

Mobile-First Commerce

88% of online transactions in Sub-Saharan Africa occur on mobile devices, the highest rate globally. Mobile money services like M-Pesa dominate payment methods in East Africa.

Rapid BNPL Growth

Buy Now Pay Later adoption has doubled YoY, particularly in Nigeria, Kenya, and South Africa, addressing credit access gaps for millions of consumers.

Trust in Local Platforms

African consumers show 23% higher trust in locally-based e-commerce platforms compared to international giants, valuing local language support and payment options.

Active Living Labs

Lagos, Nigeria

Focus: Mobile Payment Innovation

Testing new mobile wallet features and financial literacy interventions with 25,000+ participants.

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Nairobi, Kenya

Focus: Cross-Border Commerce

Studying intra-African trade and payment flows to reduce friction in cross-border shopping.

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Regional Partners

African Research Consortium
University of Cape Town
Lagos Business School
Kenya Institute for Public Policy
African Development Bank
Pan-African E-Commerce Association
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GCRI Africa Office